Hello everyone,
We have a situation where we want to offer refunds/returns in the payment plugin/extension for one of the payment gateway in JTL Shop. We have almost referred/searched in every setting of the shop, but we could not see an option to refund or to initiate a return for the orders in the shop backend. And as excepted, it is unlikely we can perform such action from the shop backend.
We came up to a situation that probably during the "invoice correction" in JTL WAWI, we can create JTL Workflows. Using those JTL Workflows, we will notify the payment gateway from that plugin.
Is this the right method to achieve it, or have you had clients/known payment plugins who do it in a better way?
--
Regards,
Kaushik
We have a situation where we want to offer refunds/returns in the payment plugin/extension for one of the payment gateway in JTL Shop. We have almost referred/searched in every setting of the shop, but we could not see an option to refund or to initiate a return for the orders in the shop backend. And as excepted, it is unlikely we can perform such action from the shop backend.
We came up to a situation that probably during the "invoice correction" in JTL WAWI, we can create JTL Workflows. Using those JTL Workflows, we will notify the payment gateway from that plugin.
Is this the right method to achieve it, or have you had clients/known payment plugins who do it in a better way?
--
Regards,
Kaushik