Hello friends,
I need your help. I don't understand one behavior in JTL-Wawi. When we importing tracking numbers from csv file via "Import button" in Versands or via JTLWawiExtern.dll file, e-mail with tracking number is send twice to customer (instantly after import. In addition after import order is set to completed in dropshipping on Einkauf page). "Versandmail senden" in Versandart is checked (when is unchecked no e-mails with tracking numbers outgoing to customer). Any idea what can I investigate? Can't find anything on forum or in documentation. Don't know why JTL-Wawi sending e-mail twice. Thank you for any advise.
I need your help. I don't understand one behavior in JTL-Wawi. When we importing tracking numbers from csv file via "Import button" in Versands or via JTLWawiExtern.dll file, e-mail with tracking number is send twice to customer (instantly after import. In addition after import order is set to completed in dropshipping on Einkauf page). "Versandmail senden" in Versandart is checked (when is unchecked no e-mails with tracking numbers outgoing to customer). Any idea what can I investigate? Can't find anything on forum or in documentation. Don't know why JTL-Wawi sending e-mail twice. Thank you for any advise.