Gelöst Abgleich ohne funktion!

[zumopeds]

Hallo, verwende folgende Basics:

Shopware 5.2.26
JTL-Connector 2.0.18
JTL-WAWI 1.2.3.5

Habe alles soweit nach Anleitung eingerichtet, Plugin habe ich direkt über den Pluginmanager in Shopware installiert und wenn ich dann Verbindung testen (Onlineshop-Anbindung) machen, kommt, dass die Verbinding via HTTP funktioniert.
Gehe ich auch Abgleich, dann passiert nichts, er springt sofort auf das Fenster Webshop und alles ist leer. Es sieht so aus als würde er keine Daten laden. Ich habe eine Sperre, dass nur vom Shop zur WAWI und nicht umgekehrt syncronisiert werden darf.

Bin ratlos, bräuchte etwas Unterstützung.

Danke! André

 

[Daniel B.]

Schwer zu sagen, am besten via Kundencenter ein Ticket aufmachen oder mir hier die Logs posten. Die Findest du im Verzeichnis engine/Shopware/Plugins/Community/Frontend/jtlconnector/logs falls du das Plugin via Shopware Store geladen hast.

 

[zumopeds]

Ok, das ist das letzte LOG...habe auch auf PHP7 umgestellt, hat nichts gebracht

[2017-07-09 22:56:04] global.NOTICE: (E_NOTICE) File (phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Http/Request.php, 90): Undefined index: jtlrpc [] []
[2017-07-09 22:56:04] global.ERROR: Exception 'jtl\Connector\Core\Exception\RpcException' (Code: -32600) with message 'Invalid Request' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Rpc/RequestPacket.php:173 [] []
[2017-07-09 22:59:31] global.ERROR: Exception 'jtl\Connector\Core\Exception\SessionException' (Code: 0) with message 'No session' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Application/Application.php:587 [] []
[2017-07-09 22:59:52] global.WARNING: (E_WARNING) File (phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Event/EventHandler.php, 20): get_class() expects parameter 1 to be object, boolean given [] []
[2017-07-09 23:02:13] global.ERROR: Exception 'jtl\Connector\Core\Exception\SessionException' (Code: 0) with message 'No session' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Application/Application.php:587 [] []
[2017-07-09 23:02:31] global.NOTICE: (E_NOTICE) File (phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Http/Request.php, 90): Undefined index: jtlrpc [] []
[2017-07-09 23:02:31] global.ERROR: Exception 'jtl\Connector\Core\Exception\RpcException' (Code: -32600) with message 'Invalid Request' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Rpc/RequestPacket.php:173 [] []
[2017-07-09 23:02:34] global.NOTICE: (E_NOTICE) File (phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Http/Request.php, 90): Undefined index: jtlrpc [] []
[2017-07-09 23:02:34] global.ERROR: Exception 'jtl\Connector\Core\Exception\RpcException' (Code: -32600) with message 'Invalid Request' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Core/Rpc/RequestPacket.php:173 [] []
[2017-07-09 23:02:44] global.ERROR: Exception 'jtl\Connector\Core\Exception\SessionException' (Code: 0) with message 'No session' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Application/Application.php:587 [] []

 

[zumopeds]

Wo kann ich ein Ticket aufmachen?

 

[Daniel B.]

Im Kundencenter von JTL (https://kundencenter.jtl-software.de) kannst du Tickets schreiben.

Bitte auch genau den FAQ Bereich vom Connector durchlesen https://guide.jtl-software.de/FAQ_zu_den_JTL-Connectoren
Darin steht wie du das Developer Logging aktivierst und somit genauere Logs erhälst.

 

[zumopeds]

Also irgendwie finde ich das mit den Tickets nicht...ist das unter Feedback?

Habe auf WAWI 1.2.3.6. upgedated, gleiches Problem.

hier mal paar Logs:
session-2017-07-12

[2017-07-12 22:32:23] session.DEBUG: Write session with id (tbi4npc9jtt6dgu12sjj2e4294) [] []
[2017-07-12 22:32:23] session.DEBUG: Close session [] []
[2017-07-12 22:32:23] session.DEBUG: Write session with id (tbi4npc9jtt6dgu12sjj2e4294) [] []
[2017-07-12 22:32:23] session.DEBUG: Close session [] []
[2017-07-12 22:32:24] session.DEBUG: Write session with id (tbi4npc9jtt6dgu12sjj2e4294) [] []
[2017-07-12 22:32:24] session.DEBUG: Close session [] []
[2017-07-12 22:32:25] session.DEBUG: Write session with id (066ju7mboe6n11ddhvrjd8l1t5) [] []
[2017-07-12 22:32:25] session.DEBUG: Close session [] []
[2017-07-12 22:32:25] session.DEBUG: Write session with id (066ju7mboe6n11ddhvrjd8l1t5) [] []
[2017-07-12 22:32:25] session.DEBUG: Close session [] []
[2017-07-12 22:32:25] session.DEBUG: Write session with id (066ju7mboe6n11ddhvrjd8l1t5) [] []
[2017-07-12 22:32:25] session.DEBUG: Close session [] []
[2017-07-12 22:32:26] session.DEBUG: Write session with id (066ju7mboe6n11ddhvrjd8l1t5) [] []
[2017-07-12 22:32:26] session.DEBUG: Close session [] []
[2017-07-12 22:32:26] session.DEBUG: Write session with id (066ju7mboe6n11ddhvrjd8l1t5) [] []
[2017-07-12 22:32:26] session.DEBUG: Close session [] []
[2017-07-12 22:32:32] session.DEBUG: Write session with id (j5inbua851iavlv2pgug9lu4m3) [] []
[2017-07-12 22:32:32] session.DEBUG: Close session [] []
[2017-07-12 22:32:32] session.DEBUG: Write session with id (j5inbua851iavlv2pgug9lu4m3) [] []
[2017-07-12 22:32:32] session.DEBUG: Close session [] []
[2017-07-12 22:32:33] session.DEBUG: Write session with id (j5inbua851iavlv2pgug9lu4m3) [] []
[2017-07-12 22:32:33] session.DEBUG: Close session [] []
[2017-07-12 22:32:33] session.DEBUG: Write session with id (j5inbua851iavlv2pgug9lu4m3) [] []
[2017-07-12 22:32:33] session.DEBUG: Close session [] []
[2017-07-12 22:32:33] session.DEBUG: Write session with id (j5inbua851iavlv2pgug9lu4m3) [] []
[2017-07-12 22:32:33] session.DEBUG: Close session [] []

linker-2017-07-12

[2017-07-12 22:32:25] linker.DEBUG: Checkcache (id: 1, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:25] linker.DEBUG: Trying to get endpointId with hostId (1) and type (2048) ... endpointId: (1) [] []
[2017-07-12 22:32:25] linker.DEBUG: SaveCache (endpointId: 1, hostId: 1, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:25] linker.DEBUG: Checkcache (id: 2, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:25] linker.DEBUG: Trying to get endpointId with hostId (2) and type (2048) ... endpointId: (2) [] []
[2017-07-12 22:32:25] linker.DEBUG: SaveCache (endpointId: 2, hostId: 2, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:26] linker.DEBUG: Checkcache (id: 1, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:26] linker.DEBUG: Trying to get endpointId with hostId (1) and type (2048) ... endpointId: (1) [] []
[2017-07-12 22:32:26] linker.DEBUG: SaveCache (endpointId: 1, hostId: 1, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:26] linker.DEBUG: Checkcache (id: 2, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:26] linker.DEBUG: Trying to get endpointId with hostId (2) and type (2048) ... endpointId: (2) [] []
[2017-07-12 22:32:26] linker.DEBUG: SaveCache (endpointId: 2, hostId: 2, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:33] linker.DEBUG: Checkcache (id: 1, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:33] linker.DEBUG: Trying to get endpointId with hostId (1) and type (2048) ... endpointId: (1) [] []
[2017-07-12 22:32:33] linker.DEBUG: SaveCache (endpointId: 1, hostId: 1, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:33] linker.DEBUG: Checkcache (id: 2, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:33] linker.DEBUG: Trying to get endpointId with hostId (2) and type (2048) ... endpointId: (2) [] []
[2017-07-12 22:32:33] linker.DEBUG: SaveCache (endpointId: 2, hostId: 2, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:33] linker.DEBUG: Checkcache (id: 1, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:33] linker.DEBUG: Trying to get endpointId with hostId (1) and type (2048) ... endpointId: (1) [] []
[2017-07-12 22:32:33] linker.DEBUG: SaveCache (endpointId: 1, hostId: 1, type: 2048, cacheType: h) [] []
[2017-07-12 22:32:33] linker.DEBUG: Checkcache (id: 2, type: 2048, cacheType: h) with result false [] []
[2017-07-12 22:32:33] linker.DEBUG: Trying to get endpointId with hostId (2) and type (2048) ... endpointId: (2) [] []
[2017-07-12 22:32:33] linker.DEBUG: SaveCache (endpointId: 2, hostId: 2, type: 2048, cacheType: h) [] []

global-2017-07-12

[2017-07-12 22:32:22] global.ERROR: Exception 'jtl\Connector\Core\Exception\SessionException' (Code: 0) with message 'No session' in phar:///var/www/vhosts/zweirad-union-mopeds.de/httpdocs/engine/Shopware/Plugins/Community/Frontend/jtlconnector/connector.phar/vendor/jtl/connector/src/jtl/Connector/Application/Application.php:587 [] []

 

[zumopeds]

Die rpc-2017-07-12 kann ich leider nicht posten, ist viel zu groß, kann ich sie irgendwie per Email senden?

Gruß

 

[Xantiva]

Also irgendwie finde ich das mit den Tickets nicht...ist das unter Feedback?

Kundencenter öffnen, bei den Icons ist ein Rettungsring mit Text Support ...

 

[zumopeds]

Hmm, bei mir ist da leider kein Rettungsring, habe nur bei DASHBOARD, Lizenzen, Ebay & Amazon, Hosting, JTL-Search, JTL-Repricer, Rechnungen und Projektbörse. Liegt es daran dass ich nur den JTL-Connector nutze?

 

[3po]

Dann hast Du nichts kostenpflichtiges gebucht, wie eazyauction oder andere...

 

[zumopeds]

Stimmt, leider kann ich mit den Logs nichts anfangen, weiß da vielleicht jemand weiter?