Probleme beim Download der Artikel aus dem Shop

[hhomann]

Hi,

wir planen einen Go-Live zum 1.1. und haben daher die URL unseres Testshops im Connector geändert. Daraufhin lief nichts mehr, weshalb wir die Entwicklung komplett auf den Server umgelegt haben, auf dem vorher der Testshop für den Connector lief.

Jetzt haben wir die Daten wieder zurückgeändert und jetzt läuft auch hier nichts mehr. Wir sind am verzweifeln, da sich am Shop selbst nichts geändert hat und zuvor alles funktioniert hat. Er hat ca. 6500 Produkte aus dem Shop geladen, bei 23 hat er jetzt noch irgendwelche Probleme. Wenn wir das nicht in den Griff kriegen, können wir den Termin verschieben. Wäre daher über jede Hilfe sehr sehr dankbar.

Hier das Errorlog vom Connector:

Fehler:
Exception: Internal error at product.pull
Artikel-Empfangen-Fehler: Bitte beachten Sie, dass zur Fehler-Diagnose ebenfalls die Log-Datei des Servers und das Abgleich-Log der Wawi notwendig sind!
Internal error at product.pull
Exception: Internal error at product.pull


Response: {"result":null,"error":{"code":31337,"message":"Internal error","data":null},"jtlrpc":"2.0","id":"a7ad32621ace454e88b955a48c12b7e4"}
   bei jtlCore.ControllerClasses.Connector.Abgleich.Connector.dM6KTvtdM7(String , Object , Boolean , NetworkCredential )

Die Log aus der Wawi:

JTL-Wawi: StartForm()JTL-Wawi: MainWindow != null
Endpoint version: 1.4.3.0
Wawi-Version: 1.0.7.0
JTL-Wawi: Sync start
JTL-Wawi: Licence is valid
JTL-Wawi: InitCall OK
JTL-Wawi: Initialize model getters...
>>> Category.statistic: {
  "method": "Category.statistic",
  "params": {
    "limit": 0,
    "filters": {}
  },
  "jtlrpc": "2.0",
  "id": "36fece1ecdf548d8bf0419e6757329b0"
}
<<< Category.statistic: {"result":{"available":0,"controllerName":"category"},"error":null,"jtlrpc":"2.0","id":"36fece1ecdf548d8bf0419e6757329b0"}
(3051,606 milliseconds)
>>> Product.statistic: {
  "method": "Product.statistic",
  "params": {
    "limit": 0,
    "filters": {}
  },
  "jtlrpc": "2.0",
  "id": "6c7751d11cbc43f1b6cc1f46da43431e"
}
<<< Product.statistic: {"result":{"available":23,"controllerName":"product"},"error":null,"jtlrpc":"2.0","id":"6c7751d11cbc43f1b6cc1f46da43431e"}
(2797,5054 milliseconds)
<<< Customer.statistic: {"result":{"available":0,"controllerName":"customer"},"error":null,"jtlrpc":"2.0","id":"47171431c3bf4ed29d3a6ab57816aec7"}
(2446,333 milliseconds)
<<< CustomerOrder.statistic: {"result":{"available":0,"controllerName":"customerOrder"},"error":null,"jtlrpc":"2.0","id":"c20c30e457654a78830024c9fc69e042"}
(2798,3665 milliseconds)
>>> Payment.statistic: {
  "method": "Payment.statistic",
  "params": {
    "limit": 0,
    "filters": {}
  },
  "jtlrpc": "2.0",
  "id": "5d2a316ddcd94286b67c2f94b23e4d34"
}
<<< Payment.statistic: {"result":{"available":1110,"controllerName":"payment"},"error":null,"jtlrpc":"2.0","id":"5d2a316ddcd94286b67c2f94b23e4d34"}
(3266,0869 milliseconds)
JTL-Wawi: ModelGetters OK
>>> global_data.pull: {
  "method": "global_data.pull",
  "params": {
    "limit": 50,
    "filters": {}
  },
  "jtlrpc": "2.0",
  "id": "1126f8f369fd48f481dbe4e368ee5dba"
}
<<< global_data.pull: {"result":[{"configGroups":[],"configItems":[],"crossSellingGroups":[{"id":["xsell",0],"i18ns":[{"crossSellingGroupId":["xsell",0],"description":"Definiert CrossSelling-Produkte","languageISO":"ger","name":"CrossSelling"}]},{"id":["upsell",0],"i18ns":[{"crossSellingGroupId":["upsell",0],"description":"Definiert Upselling-Produkte","languageISO":"ger","name":"Upselling"}]}],"currencies":[{"id":["chf",0],"delimiterCent":",","delimiterThousand":".","factor":1.2177,"hasCurrencySignBeforeValue":false,"isDefault":false,"iso":"CHF","name":"Schweizer Franken","nameHtml":"CHF"},{"id":["eur",0],"delimiterCent":",","delimiterThousand":".","factor":1,"hasCurrencySignBeforeValue":false,"isDefault":true,"iso":"EUR","name":"Euro","nameHtml":"EUR"}],"customerGroups":[{"id":["1",0],"applyNetPrice":false,"discount":0,"isDefault":true,"attributes":[],"i18ns":[{"customerGroupId":["1",0],"languageISO":"ger","name":"General"}]},{"id":["2",0],"applyNetPrice":false,"discount":0,"isDefault":false,"attributes":[],"i18ns":[{"customerGroupId":["2",0],"languageISO":"ger","name":"Wholesale"}]},{"id":["3",0],"applyNetPrice":false,"discount":0,"isDefault":false,"attributes":[],"i18ns":[{"customerGroupId":["3",0],"languageISO":"ger","name":"Retailer"}]},{"id":["4",0],"applyNetPrice":false,"discount":0,"isDefault":false,"attributes":[],"i18ns":[{"customerGroupId":["4",0],"languageISO":"ger","name":"Fachbetriebe"}]}],"languages":[{"id":["1",0],"isDefault":true,"languageISO":"ger","nameEnglish":"German","nameGerman":"Deutsch"}],"measurementUnits":[],"productTypes":[],"shippingClasses":[],"shippingMethods":[{"id":["flatrate",0],"name":"Trans O Flex"},{"id":["tablerate",0],"name":"Versand DHL"},{"id":["m2eproshipping",0],"name":"M2E Pro Shipping"},{"id":["shopgate",0],"name":"From Shopgate"}],"taxRates":[{"id":["11",0],"rate":19},{"id":["39",0],"rate":7},{"id":["3",0],"rate":19},{"id":["5",0],"rate":7}],"units":[],"warehouses":[]}],"error":null,"jtlrpc":"2.0","id":"1126f8f369fd48f481dbe4e368ee5dba"}
(3597,5763 milliseconds)
>>> Product.statistic: {
  "method": "Product.statistic",
  "params": {
    "limit": 0,
    "filters": {}
  },
  "jtlrpc": "2.0",
  "id": "76a334c71a054feab5e85e8ba0be579f"
}
<<< Product.statistic: {"result":{"available":23,"controllerName":"product"},"error":null,"jtlrpc":"2.0","id":"76a334c71a054feab5e85e8ba0be579f"}
(2478,3896 milliseconds)
JTL-Wawi: End sync
Exception: Internal error at product.pull
Artikel-Empfangen-Fehler: Bitte beachten Sie, dass zur Fehler-Diagnose ebenfalls die Log-Datei des Servers und das Abgleich-Log der Wawi notwendig sind!
Internal error at product.pull
Exception: Internal error at product.pull


Response: {"result":null,"error":{"code":31337,"message":"Internal error","data":null},"jtlrpc":"2.0","id":"a7ad32621ace454e88b955a48c12b7e4"}
   bei jtlCore.ControllerClasses.Connector.Abgleich.Connector.dM6KTvtdM7(String , Object , Boolean , NetworkCredential )

Hat irgendjemand eine Idee?

Danke!
Hendrik