Neu Keine Bestands-Synchronisation und keine Bestellabholung

[Nanometer]

Hallo,

aktuell synchronisiert der Worker keine Bestände mehr, und es werden auch keine Bestellungen abgeholt.


Das ist ein kritischer Fehler, der unseren Betrieb massiv beeinträchtigt.
Im Anhang befindet sich das aktuelle Log zur Analyse.


Ich komme an dieser Stelle nicht weiter und wäre dankbar für jede Unterstützung aus der Runde.

@Achim L.
@Jtl

JTL-Wawi: End sync
Exception: Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/ shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]
Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]
Bilder-Löschen-Fehler: Bitte beachten Sie, dass zur Fehler-Diagnose ebenfalls die Log-Datei des Servers und das Abgleich-Log der JTL-Wawi notwendig sind!
Exception bei image.delete: Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]

Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]

Response: {"jtlrpc":"2.0","id":"6506cd6ed5c1425db621fe95d7642230","result":null,"error":{"code":0,"message":"Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{\u0022message\u0022:\u0022Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)\u0022,\u0022locations\u0022:[{\u0022line\u0022:1,\u0022column\u0022:27}],\u0022extensions\u0022:{\u0022value\u0022:{\u0022title\u0022:\u0022Anatometal\u0022,\u0022descriptionHtml\u0022:\u0022\u0022,\u0022handle\u0022:\u0022anatometal\u0022,\u0022templateSuffix\u0022:\u0022\u0022,\u0022resourcePublications\u0022:[],\u0022sortOrder\u0022:\u0022MANUAL\u0022,\u0022id\u0022:\u0022gid:\\\/\\\/shopify\\\/Collection\\\/611054125401\u0022,\u0022image\u0022:null},\u0022problems\u0022:[{\u0022path\u0022:[\u0022resourcePublications\u0022],\u0022explanation\u0022:\u0022Field is not defined on CollectionInput\u0022}]}}]","data":"RuntimeException (Code: 0) in ...\/ShopifyGraphQlClient.php:139"},"warnings":[]}
Exception bei image.delete: Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]

Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{"message":"Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)","locations":[{"line":1,"column":27}],"extensions":{"value":{"title":"Anatometal","descriptionHtml":"","handle":"anatometal","templateSuffix":"","resourcePublications":[],"sortOrder":"MANUAL","id":"gid:\/\/shopify\/Collection\/611054125401","image":null},"problems":[{"path":["resourcePublications"],"explanation":"Field is not defined on CollectionInput"}]}}]

Response: {"jtlrpc":"2.0","id":"2b3e7a6a9bc146d6ae775fcf1fc2fa3b","result":null,"error":{"code":0,"message":"Controller = Image | Action = delete | JTL-Wawi PK = 205 | Related type Category (JTL-Wawi PK = 2) | Error in response: [{\u0022message\u0022:\u0022Variable $input of type CollectionInput! was provided invalid value for resourcePublications (Field is not defined on CollectionInput)\u0022,\u0022locations\u0022:[{\u0022line\u0022:1,\u0022column\u0022:27}],\u0022extensions\u0022:{\u0022value\u0022:{\u0022title\u0022:\u0022Anatometal\u0022,\u0022descriptionHtml\u0022:\u0022\u0022,\u0022handle\u0022:\u0022anatometal\u0022,\u0022templateSuffix\u0022:\u0022\u0022,\u0022resourcePublications\u0022:[],\u0022sortOrder\u0022:\u0022MANUAL\u0022,\u0022id\u0022:\u0022gid:\\\/\\\/shopify\\\/Collection\\\/611054125401\u0022,\u0022image\u0022:null},\u0022problems\u0022:[{\u0022path\u0022:[\u0022resourcePublications\u0022],\u0022explanation\u0022:\u0022Field is not defined on CollectionInput\u0022}]}}]","data":"RuntimeException (Code: 0) in ...\/ShopifyGraphQlClient.php:139"},"warnings":[]}
bei jtlCore.ControllerClasses. Connector.Abgleich.Connector.gaYbEsi5kr2(String , Object , Boolean , NetworkCredential )
bei jtlCore.ControllerClasses.Connector.Abgleich.Connector.z1jbEclA9M7(String , Object , Boolean , NetworkCredential , Boolean )
bei jtlCore.ControllerClasses.Connector.Abgleich.Connector.gaYbEsi5kr2(String , Object , Boolean , NetworkCredential )

 

[Nanometer]

Ergänzung:
Es werden auch keine Bestände hochgeladen. Also verkaufte Produkte im physikalischen Laden, sind online weiterhin verfügbar.

 

[CarpDeal]

Gleiches Problem bei mir.
Meine Anbindung zu Shopify ist quasi wie weg... es werden keine Bestellungen mehr abgeholt, Bestände aktualisiert oder Angebote übertragen.

 

[recent.digital]

Macht bitte einen Vorgang bei JTL auf.

 

[Nanometer]

Gleiches Problem bei mir.
Meine Anbindung zu Shopify ist quasi wie weg... es werden keine Bestellungen mehr abgeholt, Bestände aktualisiert oder Angebote übertragen.

Nach langem Zögern, habe ich eine Upgrade auf eine Supportfähige Edition gemacht und mir wurde sehr schnell und kompetent von einem Support Mitarbeiter geholfen. Es war mir jeden Cent wert.