In Diskussion Workflow Error While Automating Game Update Notifications

[Hande]

Hi everyone,
I've been testing JTL Workflows with product imports from an external source. The products are related to gaming apps/mod files, and I noticed that the workflow doesn't always trigger when new items are synced.

For example:

• Imported product has all fields (title, description, SKU).
• Workflow condition set to trigger when a new product is created.
• But sometimes the workflow doesn't execute, especially when data comes from CSV/API imports.

Has anyone faced this issue before? Do I need an additional condition (e.g., status update or attribute field) to make sure the workflow always triggers?
Thanks in advance for your help!

 

[Björn Ponsen]

Guten morgen,

es wäre super, wenn du hier einmal deinen Workflow postest, damit man sich ein genaues Bild davon machen kann, wie dein Workflow aufgebaut ist.