Gelöst CustomerOrder.statistic hat keine Daten zurückgegeben

Petuchov

Sehr aktives Mitglied
1. Oktober 2009
1.695
23
Augsburg
Auf einem gespiegelten Shop war alles ok beim Live Shop Probleme
Die Schreibrechte sind OK

Die onfig.jjason sieht so aus (anonymisiert)

{"auth_token":"38f0a09baaxxxxx","utf8":"0","platfo rm_root":"\/var\/www\/vhosts\/domain.de\/httpdocs","mapping":{"pending":"2","paid":"8","shi pped":"3","completed":"16","canceled":"9"},"thumbs ":"fit","tax_rate":"1"}

der Shop/ Connector liegt in: /httpdocs/jtlconnector/

Abgleich-Protokoll:
Onlineshop-Abgleich beendet für 'Shopname'.


Fehler:
Exception: CustomerOrder.statistic hat keine Daten zurückgegeben.
Exception bei CustomerOrder.statistic:

CustomerOrder.statistic hat keine Daten zurückgegeben.

Response: <Empty>

Rein Konfigurationsmäßig sieht das alles OK aus.


Allerdings meldet mir der Shop Überschneidungen:
Merkmal-/Variationsname;Artikel
;A-B-XXS_1_1_2
;A-B-XXS_1_1_2
;A-B-XXS_1_1_2
;A-B-XXS_1_1_2
;A-B-XXS_1_1_2
 

SUKARM

Aktives Mitglied
28. Juli 2016
3
0
Hallo charlyhahn,

ich habe ein ähnliches Problem beim Abgleich. Es erscheint eine ähnliche Fehlermeldung mit category.pull. kannst du dabei weiterhelfen?

VG
 

daniel.jtl

Moderator
12. März 2014
1.277
28
Wie im anderen Beitrag bereits beantwortet: Bitte angeben ob der Connector-Check einwandfrei wurde und wenn ja die genaue Fehlermeldung aus dem Server- Log suchen.
 

tauchrobby

Aktives Mitglied
17. August 2016
33
1
Hi,

ich habe auch ein großes Problem.

Der Sync meiner Artikeldaten bricht JTL mit folgendem ab


Fehler:
Exception: Customer.statistic hat keine Daten zurückgegeben.
Exception bei Customer.statistic:

Customer.statistic hat keine Daten zurückgegeben.

Response: <Empty>


Folgende Logeinträge habe ich gefunden


Serverlog folgende FM:

[Wed Aug 17 22:41:58 2016] [error] [PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 38 bytes) in phar:///xxxxhtml/ shop/jtlconnector/index.php/vendor/jtl/ connector/src/jtl/Connector/Core/Database/Mysql.php on line 303

im JTL Log:

[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (phar:///var/www/xxxhtml/shop/jtlconnector/index.php/src/jtl/Connector/ Modified/Modified.php, 66): Use of undefined constant HTTP_SERVER - assumed 'HTTP_SERVER' [] []
[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (phar:///var/www/xxx/html/shop/jtlconnector/index.php/src/jtl/Connector/Modified/Modified.php, 69): Use of undefined constant HTTP_SERVER - assumed 'HTTP_SERVER' [] []
[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (/var/www/XXX/html/shop/lang/german/modules/ shipping/freeamount.php, 41): Constant MODULE_SHIPPING_FREEAMOUNT_DISPLAY_TITLE already defined [] []
[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (/var/www/XXXhtml/shop/lang/german/modules/shipping/freeamount.php, 42): Constant MODULE_SHIPPING_FREEAMOUNT_DISPLAY_DESC already defined [] []
[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (/var/XXXX/html/shop/lang/german/modules/shipping/freeamount.php, 44): Use of undefined constant MODULE_SHIPPING_FREEAMOUNT_NUMBER_ZONES - assumed 'MODULE_SHIPPING_FREEAMOUNT_NUMBER_ZONES' [] []
[2016-08-17 22:41:55] global.NOTICE: (E_NOTICE) File (/var/www/XXX7/html/shop/lang/german/modules/shipping/table.php, 43): Use of undefined constant MODULE_SHIPPING_TABLE_NUMBER_ZONES - assumed 'MODULE_SHIPPING_TABLE_NUMBER_ZONES' [] []


Bitte helft mir.

Viele Grüße
tauchrobby
 

tauchrobby

Aktives Mitglied
17. August 2016
33
1
Hallo,

top das hat funktioniert!

Nur:

Der Shop hat nicht alle Kategorien gesendet und meine Bilder werden nicht syncronisiert.

Folgende Fehlermeldung erhalte ich:

Der Shop hat nicht alle Kategorien gesendet.Image '457' - Fehler beim Laden des Artikel-Bildes: Die Lokale Datei [HTTP_SERVER/images/product_images/original_images/8055_1.jpg] existiert nicht. Bild wird nicht importier

Das Bild ist aber auf dem Server genau in diesem Ordner zu finden.......

Folgende Logseinträge finde ich : Server:

File does not exist: /..../html/shop/jtlconnector/dbeS

jtlconnector:
(phar:..../shop/jtlconnector/index.php/src/jtl/ Connector/ Modified/Mapper/BaseMapper.php, 86): settype(): Invalid type [] []

habt Ihr eine Idee?

Viele Grüße
tauchrobby
 
Zuletzt bearbeitet:

daniel.jtl

Moderator
12. März 2014
1.277
28
Die Log-Einträge sind unbedenklich und dürften damit nichts zu tun haben.
Bei dem Bild ist nicht nur zu prüfen ob es in dem Ordner liegt, sondern vor allem ob von "außer" per Web ein Zugriff darauf möglich ist.
Die Wawi bekommt lediglich die URLs vom Shop und zieht die Bilder dann von dort.
 

tauchrobby

Aktives Mitglied
17. August 2016
33
1
Hi,

wenn ich den Link kopiere komme ich direkt auf das Bild.

Ich habe mal das JTL Logging aktiviert, dapurzelt soetwas raus:

}
<<< Product.statistic: {"result":{"available":0,"controllerName":"product"},"error":null,"jtlrpc":"2.0","id":"b57dbe14bc4f446891e9533f76ddaaff"}
(609,8408 milliseconds)
<<< CrossSelling.statistic: {"result":{"available":0,"controllerName":"crossSelling"},"error":null,"jtlrpc":"2.0","id":"c169e2a0cab640ec861ae443905d8aa1"}
(108,1003 milliseconds)
<<< Image.statistic: {"result":{"available":1622,"controllerName":"image"},"error":null,"jtlrpc":"2.0","id":"a32ee8c9472d491d9b57bc9e723a61e0"}
(118,7786 milliseconds)
<<< Manufacturer.statistic: {"result":{"available":0,"controllerName":"manufacturer"},"error":null,"jtlrpc":"2.0","id":"19f7bba17b7b4d60be02a5cfecb2d6de"}
(106,6088 milliseconds)
JTL-Wawi: ModelGetters OK
>>> global_data.pull: {
"method": "global_data.pull",
"params": {
"limit": 50,
"filters": {}
},
"jtlrpc": "2.0",
"id": "2e47d41a22574dcc869a8ff71569fc44"
}
<<< global_data.pull: {"result":[{"configGroups":[],"configItems":[],"crossSellingGroups":[],"currencies":[{"id":["1",0],"delimiterCent":",","delimiterThousand":".","factor":1,"hasCurrencySignBeforeValue":false,"isDefault":true,"iso":"EUR","name":"Euro","nameHtml":""},{"id":["3",0],"delimiterCent":",","delimiterThousand":".","factor":1.42999995,"hasCurrencySignBeforeValue":false,"isDefault":false,"iso":"GBP","name":"Britische Pfund","nameHtml":""}],"customerGroups":[{"id":["1",0],"applyNetPrice":false,"discount":0,"isDefault":false,"attributes":[{"customerGroupId":["1",0],"id":["min",0],"key":"Mindestbestellwert","value":"0"},{"customerGroupId":["1",0],"id":["max",0],"key":"Hoechstbestellwert","value":"0"}],"i18ns":[{"customerGroupId":["1",0],"languageISO":"eng","name":"Guest"},{"customerGroupId":["1",0],"languageISO":"ger","name":"Gast"}]},{"id":["2",0],"applyNetPrice":false,"discount":0,"isDefault":true,"attributes":[{"customerGroupId":["2",0],"id":["min",0],"key":"Mindestbestellwert","value":"0"},{"customerGroupId":["2",0],"id":["max",0],"key":"Hoechstbestellwert","value":"0"}],"i18ns":[{"customerGroupId":["2",0],"languageISO":"eng","name":"New Customer"},{"customerGroupId":["2",0],"languageISO":"ger","name":"Neuer Kunde"}]},{"id":["3",0],"applyNetPrice":true,"discount":0,"isDefault":false,"attributes":[],"i18ns":[{"customerGroupId":["3",0],"languageISO":"eng","name":"Merchant"},{"customerGroupId":["3",0],"languageISO":"ger","name":"H\u00c3\u00a4ndler"}]},{"id":["8",0],"applyNetPrice":false,"discount":0,"isDefault":false,"attributes":[{"customerGroupId":["8",0],"id":["min",0],"key":"Mindestbestellwert","value":"0"},{"customerGroupId":["8",0],"id":["max",0],"key":"Hoechstbestellwert","value":"0"}],"i18ns":[{"customerGroupId":["8",0],"languageISO":"ger","name":"H\u00c3\u00a4ndler AUT"}]}],"languages":[{"id":["1",0],"isDefault":false,"languageISO":"eng","nameEnglish":"English","nameGerman":"English"},{"id":["2",0],"isDefault":true,"languageISO":"ger","nameEnglish":"Deutsch","nameGerman":"Deutsch"}],"measurementUnits":[],"productTypes":[],"shippingClasses":[],"shippingMethods":[{"id":["freeamount",0],"name":"Versandkostenfrei"},{"id":["table",0],"name":"Versandkosten"},{"id":["intraship",0],"name":"DHL Intraship"},{"id":["selfpickup",0],"name":"Filialabholung"}],"taxRates":[{"id":["1",0],"rate":19},{"id":["2",0],"rate":7}],"units":[{"id":["1",0],"i18ns":[{"unitId":["1",0],"languageISO":"ger","name":"Liter"}]},{"id":["2",0],"i18ns":[{"unitId":["2",0],"languageISO":"ger","name":"Kilogramm"}]},{"id":["3",0],"i18ns":[{"unitId":["3",0],"languageISO":"ger","name":"Gramm"}]},{"id":["4",0],"i18ns":[{"unitId":["4",0],"languageISO":"ger","name":"100 Gramm"}]},{"id":["5",0],"i18ns":[{"unitId":["5",0],"languageISO":"ger","name":"Meter"}]},{"id":["6",0],"i18ns":[{"unitId":["6",0],"languageISO":"ger","name":"100 ml"}]}],"warehouses":[]}],"error":null,"jtlrpc":"2.0","id":"2e47d41a22574dcc869a8ff71569fc44"}
(114,7775 milliseconds)
>>> Category.statistic: {
"method": "Category.statistic",
"params": {
"limit": 0,
"filters": {}
},
"jtlrpc": "2.0",
"id": "dcff413c366e4b5ea8fbceed6685032b"
}
<<< Category.statistic: {"result":{"available":1,"controllerName":"category"},"error":null,"jtlrpc":"2.0","id":"dcff413c366e4b5ea8fbceed6685032b"}
(104,3793 milliseconds)
>>> category.pull: {
"method": "category.pull",
"params": {
"limit": 50,
"filters": {}
},
"jtlrpc": "2.0",
"id": "c8aacc1fe24a470d8d09682c9fb066a4"
}
<<< category.pull: {"result":[],"error":null,"jtlrpc":"2.0","id":"c8aacc1fe24a470d8d09682c9fb066a4"}
(101,216 milliseconds)
>>> Image.statistic: {
"method": "Image.statistic",
"params": {
"limit": 0,
"filters": {}
},
"jtlrpc": "2.0",
"id": "98efd528e6614bd5ba5a5af6176515ef"
}
<<< Image.statistic: {"result":{"available":1622,"controllerName":"image"},"error":null,"jtlrpc":"2.0","id":"98efd528e6614bd5ba5a5af6176515ef"}
(102,6512 milliseconds)
<<< image.pull: {"result":[{"foreignKey":["8055",1572],"id":["457",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/8055_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7499",659],"id":["298",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7499_2.jpg","name":"","sort":3,"i18ns":[]},{"foreignKey":["7495",655],"id":["287",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7495_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7494",654],"id":["286",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7494_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7438",616],"id":["264",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7438_2.jpg","name":"","sort":3,"i18ns":[]},{"foreignKey":["7418",596],"id":["249",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7418_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7419",597],"id":["251",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7419_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7384",560],"id":["223",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7384_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7386",562],"id":["224",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7386_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7394",573],"id":["225",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7394_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7394",573],"id":["227",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7394_2.jpg","name":"","sort":3,"i18ns":[]},{"foreignKey":["7401",579],"id":["229",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7401_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7401",579],"id":["230",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7401_2.JPG","name":"","sort":3,"i18ns":[]},{"foreignKey":["7414",592],"id":["246",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7414_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7402",580],"id":["233",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7402_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7403",581],"id":["235",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7403_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7404",582],"id":["236",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7404_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7405",583],"id":["237",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7405_1.JPG","name":"","sort":2,"i18ns":[]},{"foreignKey":["7408",586],"id":["239",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7408_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7409",587],"id":["240",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7409_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7410",588],"id":["241",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/7410_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["7414",592],"id":["198",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/6919_1.jpg","name":"","sort":2,"i18ns":[]},{"foreignKey":["8054",1571],"id":["456",0],"filename":"","relationType":"product","remoteUrl":"HTTP_SERVER\/images\/product_images\/original_images\/8054_1.jpg","name":"","sort":2,"i18ns":[]}],"error":null,"jtlrpc":"2.0","id":"7c18db76bcd24899a0f91325ff8a1969"}
.......
(172,2133 milliseconds)
JTL-Wawi: End sync
 

tauchrobby

Aktives Mitglied
17. August 2016
33
1
Ich habe jetzt alle Artikel im JTL gelöscht und die Anbindung nochmal neu gemacht. (Da der komplettabgleicheintrag nicht funktionierte)
Jetzt importiert er noch nichtmal mehr die Artikel.

need help. Ich würde so gern das Problem lösen.
 

daniel.jtl

Moderator
12. März 2014
1.277
28
Das sieht aus als würde deine Shop Konfiguration überhaupt nicht geladen.
Was steht denn in deiner includes/configure.php bei HTTP_SERVER und DIR_WS_CATALOG drin?
Und hat diese Datei auch Lese-Zugriff für den Connector?
 
Du musst Dich einloggen oder registrieren um hier antworten zu können.
Ähnliche Themen
Titel Forum Antworten Datum
Neu DHL Kleinpaket funktioniert nicht, wenn man vorher nicht Warenpost genutzt hat JTL-ShippingLabels - Fehler und Bugs 16
Neu Wie Kunden löschen, der noch nie bestellt hat? User helfen Usern - Fragen zu JTL-Wawi 2
Neu Vater hat jetzt Kinder, aber es sind zu viele! JTL-Ameise - Ideen, Lob und Kritik 2
Neu PayPal Checkout -> Der Zahlungsanbieter hat eine erneute Bestätigung der Kaufsumme angefordert Plugins für JTL-Shop 0
Neu WARNUNG JTL GPSR Plugin 1.0.2 funktioniert nicht, wenn Artikel keine Beschreibung hat Plugins für JTL-Shop 20
Hat sich erledigt. Kann ein Mod diesen Post löschen? JTL-Wawi 1.9 0
Neu Workflow Email versenden wenn Durchnittseinkaufspreis sich verändert hat JTL-Workflows - Ideen, Lob und Kritik 1
Neu "Noch X € und wir versenden kostenfrei" hat einen Fehler Betrieb / Pflege von JTL-Shop 0
Neu Hat jemand die Transglobal API (oder das Excel Bulk tool) in JTL integriert ? User helfen Usern 0

Ähnliche Themen

Top Bottom