Dear community team,
I have placed an order with JTL Shop using our payment method with a customer comment. In this order, customer comments were successfully stored in the shop core torder table cComment coloum.
When I was completing the JTL shop order, it sync with JTL-Wawi 1.8, then tbestellung table cKommentar coloum was automatically changed and set to the default value of NULL.
This issue only occurs with orders placed using a registered user mail ID.
Note: In this secnorio, it happened to shop default payment also.
Please, Let me know feedback . Thanks in advance.
I have placed an order with JTL Shop using our payment method with a customer comment. In this order, customer comments were successfully stored in the shop core torder table cComment coloum.
When I was completing the JTL shop order, it sync with JTL-Wawi 1.8, then tbestellung table cKommentar coloum was automatically changed and set to the default value of NULL.
This issue only occurs with orders placed using a registered user mail ID.
Note: In this secnorio, it happened to shop default payment also.
Please, Let me know feedback . Thanks in advance.